What Are the Benefits of Online Counselling vs In person

Counselling plays a huge part in the mental health support system and is a profession that has been around for a long time. The traditional image of: a couch, a notepad and an office with lots of unusual artefacts are what comes to mind. But things are changing rapidly and the rise of online therapy has transformed the way many people access mental health support. With its increasing popularity, online counselling is proving to be a convenient, flexible, and accessible alternative to traditional in-person therapy. So, what exactly makes online therapy a valuable option, and how does it differ from the more conventional face-to-face approach? Let’s explore some of the key benefits.

Convenience and Accessibility

One of the greatest advantages of online therapy is its sheer convenience. You can attend sessions from the comfort of your home, your office, or any private location where you feel comfortable. There's no need to commute or worry about finding a therapist in your local area—online counselling removes the barriers of travel time and geographic limitations. However there is still something to be said about attending a certain location and dealing with some of you difficulties away from the place you feel safest. You might prefer to stick to a separate location for your therapy as it is easier to separate but attending therapy where you feel safest could also win out – the choice is yours! 

This is especially beneficial for those with mobility issues or people living in remote areas who may not have easy access to therapists nearby. With online therapy, it’s much easier to schedule sessions that fit around your life. Palm Therapy, for instance, offers flexible appointment times, including outside of normal working hours, making it more accessible for individuals with busy schedules.

Comfort and Privacy

Being in a familiar environment during your therapy session can significantly enhance your comfort level. For many people, opening up about personal issues can be difficult, but doing so from the comfort of their own home may help them feel more relaxed and able to express themselves more openly. It is worth remembering though that the offices and workspaces of professionals are designed specifically to make you feel comfortable and safe and when you leave, you can leave any problems there. It can be difficult for some to find privacy in their own home and may not want to share in the potential hearing of others you might not want to. 

Additionally, online therapy platforms like Palm prioritise your privacy and security. Sessions are conducted through encrypted and secure platforms to ensure confidentiality, offering the peace of mind that your conversations are private. For some clients, the physical distance from their therapist in an online setting can also reduce anxiety, making it easier to discuss difficult or sensitive topics without the pressure of a face-to-face interaction. Turning your camera off can also be a saving grace making online therapy a great option for anyone feeling anxiety around appearing on camera. 

Wider Selection of Therapists

Another fantastic benefit of online counselling is the ability to choose from a broader range of therapists. Without the limitations of geography, you can select a therapist who specialises in the areas that are most important to you, whether it’s anxiety, depression, relationship counselling, or another focus. This flexibility allows for a more personalised experience, increasing the likelihood that you’ll find a therapist who is a perfect fit for your needs. All of Palm’s counsellors are very highly trained through Chrysalis Courses and accredited by the Princes Trust so even though your range of therapists is much broader, you will have the same high quality service whoever you choose. 

Finding the Right Therapist for you

If the first therapist you choose doesn’t feel like the right match, it’s also easier to switch therapists online without the hassle of finding another one nearby. Though Palm aims to use our matching system to get it right first time, this wider pool of professionals allows you to take charge of your mental health journey with more options than ever before. Your local GP surgery or mental health service might have some outstanding and highly trained professionals but  it is likely they will be very busy and have a long waiting list. Online therapy can remove this if you feel that in person waiting lists are just too long for you. 

Affordability

Online therapy often comes at a lower cost than in-person therapy. Many online platforms, including Palm, offer more affordable rates, making mental health support accessible to a broader range of people. Additionally, with no need to travel to appointments, you’ll save money on transport costs and reduce the need to take time off work. Palm offers a pay as you go system and no membership fees therefore you can take your sessions when and where you feel comfortable when you feel your budget allows. Your therapist will always give you coping strategies and exercise to help you through to your next session. For those who are budget-conscious, online therapy offers a financially viable solution while maintaining quality mental health care.

Consistency and Continuity

Life changes, but your access to therapy doesn’t have to. Online therapy provides more consistent access to mental health support, especially for individuals who frequently travel or those who live in rural or isolated areas. Whether you’re on a business trip or on holiday, your therapy sessions can continue uninterrupted. This level of flexibility ensures that you maintain continuity in your treatment, regardless of changes in your schedule or location. Your therapist will be on standby to help you wherever you are as they are available from 9am until 9pm!

Support for a Variety of Needs

Online counselling is effective for addressing a wide range of mental health needs, from common issues like anxiety and depression to more specific challenges like relationship counselling or trauma support. What’s more, online therapy offers various formats to suit different preferences. Whether you prefer video calls, phone sessions, chat, or even messaging, there’s a mode of communication that works for everyone. This adaptability makes online therapy an attractive option for people with diverse mental health concerns, offering them the tools and support they need in a format that suits them best.

Final Thoughts

Online therapy offers many benefits over in person counselling—convenience, affordability, privacy, and more—making it a valuable alternative to traditional face-to-face sessions. It provides a flexible, accessible, and effective way to receive mental health support, regardless of your location or schedule. If you’re considering therapy, exploring online counselling might just be the first step towards improving your mental health. 

For more information contact us or get started on your counselling journey today!